Conversational AI Market Size & Share Analysis - Emerging Trends, Growth Opportunities, Competitive Landscape, and Forecasts (2025 - 2032)

Chapter 1. Research Scope

1.1. Research Objectives

1.2. Market Definition

1.3. Analysis Period

1.4. Market Size Breakdown by Segment

1.4.1. Market size breakdown, by component

1.4.2. Market size breakdown, by deployment

1.4.3. Market size breakdown, by type

1.4.4. Market size breakdown, by industry

1.4.5. Market size breakdown, by technology

1.4.6. Market size breakdown, by application

1.4.7. Market size breakdown, by region

1.5. Market Data Reporting Unit

1.5.1. Value

1.6. Key Stakeholders

Chapter 2. Research Methodology

2.1. Secondary Research

2.1.1. Paid

2.1.2. Unpaid

2.1.3.P&S Intelligence database

2.2. Primary Research

2.3. Market Size Estimation

2.4. Data Triangulation

2.5. Currency Conversion Rates

2.6. Assumptions for the Study

2.7. Notes and Caveats

Chapter 3. Executive Summary

Chapter 4. Voice of Industry Experts/KOLs

Chapter 5. Market Indicators

Chapter 6. Industry Outlook

6.1. Market Dynamics

6.1.1. Trends

6.1.2. Drivers

6.1.3. Restraints/challenges

6.1.4. Impact analysis of drivers/restraints

6.2. Impact of COVID-19

6.3. Porter’s Five Forces Analysis

6.3.1. Bargaining power of buyers

6.3.2. Bargaining power of suppliers

6.3.3. Threat of new entrants

6.3.4. Intensity of rivalry

6.3.5. Threat of substitutes

Chapter 7. Global Market

7.1. Overview

7.2. Market Revenue, by Component (2019–2030)

7.2.1. Service market revenue, by type (2019–2030)

7.3. Market Revenue, by Deployment (2019–2030)

7.4. Market Revenue, by Type (2019–2030)

7.5. Market Revenue, by Industry (2019–2030)

7.6. Market Revenue, by Technology (2019–2030)

7.7. Market Revenue, by Application (2019–2030)

7.8. Market Revenue, by region (2019–2030)

Chapter 8. North America Market

8.1. Overview

8.2. Market Revenue, by Component (2019–2030)

8.2.1. Service market revenue, by type (2019–2030)

8.3. Market Revenue, by Deployment (2019–2030)

8.4. Market Revenue, by Type (2019–2030)

8.5. Market Revenue, by Industry (2019–2030)

8.6. Market Revenue, by Technology (2019–2030)

8.7. Market Revenue, by Application (2019–2030)

8.8. Market Revenue, by Country (2019–2030)

Chapter 9. Europe Market

9.1. Overview

9.2. Market Revenue, by Component (2019–2030)

9.2.1. Service market revenue, by type (2019–2030)

9.3. Market Revenue, by Deployment (2019–2030)

9.4. Market Revenue, by Type (2019–2030)

9.5. Market Revenue, by Industry (2019–2030)

9.6. Market Revenue, by Technology (2019–2030)

9.7. Market Revenue, by Application (2019–2030)

9.8. Market Revenue, by Country (2019–2030)

Chapter 10. APAC Market

10.1. Overview

10.2. Market Revenue, by Component (2019–2030)

10.2.1. Service market revenue, by type (2019–2030)

10.3. Market Revenue, by Deployment (2019–2030)

10.4. Market Revenue, by Type (2019–2030)

10.5. Market Revenue, by Industry (2019–2030)

10.6. Market Revenue, by Technology (2019–2030)

10.7. Market Revenue, by Application (2019–2030)

10.8. Market Revenue, by Country (2019–2030)

Chapter 11. LATAM Market

11.1. Overview

11.2. Market Revenue, by Component (2019–2030)

11.2.1. Service market revenue, by type (2019–2030)

11.3. Market Revenue, by Deployment (2019–2030)

11.4. Market Revenue, by Type (2019–2030)

11.5. Market Revenue, by Industry (2019–2030)

11.6. Market Revenue, by Technology (2019–2030)

11.7. Market Revenue, by Application (2019–2030)

11.8. Market Revenue, by Country (2019–2030)

Chapter 12.MEA Market

12.1. Overview

12.2. Market Revenue, by Component (2019–2030)

12.2.1. Service market revenue, by type (2019–2030)

12.3. Market Revenue, by Deployment (2019–2030)

12.4. Market Revenue, by Type (2019–2030)

12.5. Market Revenue, by Industry (2019–2030)

12.6. Market Revenue, by Technology (2019–2030)

12.7. Market Revenue, by Application (2019–2030)

12.8. Market Revenue, by Country (2019–2030)

Chapter 13. Competitive Landscape

13.1. List of Market Players and Their Offerings

13.2. Competitive Benchmarking of Key Players

13.3. Product Benchmarking of Key Players

13.4. Recent Strategic Developments

Chapter 14. Company Profiles

14.1. Microsoft Corporation

14.1.1. Business overview

14.1.2. Product and service offerings

14.1.3. Key financial summary

14.2. International Business Machines Corporation

14.2.1. Business overview

14.2.2. Product and service offerings

14.2.3. Key financial summary

14.3.SAP SE

14.3.1. Business overview

14.3.2. Product and service offerings

14.3.3. Key financial summary

14.4. Oracle Corporation

14.4.1. Business overview

14.4.2. Product and service offerings

14.4.3. Key financial summary

14.5. Alphabet Inc.

14.5.1. Business overview

14.5.2. Product and service offerings

14.5.3. Key financial summary

14.6. Jio Haptik Technologies Limited

14.6.1. Business overview

14.6.2. Product and service offerings

14.6.3. Key financial summary

14.7. Conversica Inc.

14.7.1. Business overview

14.7.2. Product and service offerings

14.8.Amazon.com Inc.

14.8.1. Business overview

14.8.2. Product and service offerings

14.8.3. Key financial summary

14.9. Baidu Inc.

14.9.1. Business overview

14.9.2. Product and service offerings

14.9.3. Key financial summary

14.10. Inbenta Technologies Inc.

14.10.1. Business overview

14.10.2. Product and service offerings

14.11. Rasa Technologies Inc.

14.11.1. Business overview

14.11.2. Product and service offerings

14.12. Pypestream Inc.

14.12.1. Business overview

14.12.2. Product and service offerings

14.13. Kasisto Inc.

14.13.1. Business overview

14.13.2. Product and service offerings

14.14. Kore.ai Inc.

14.14.1. Business overview

14.14.2. Product and service offerings

14.15. Avaamo

14.15.1. Business overview

14.15.2. Product and service offerings

Chapter 15. Appendix

15.1. Abbreviations

15.2. Sources and References

15.3. Related Reports

 

LIST OF TABLES

TABLE 1 ANALYSIS PERIOD OF THE STUDY

TABLE 2 DRIVERS FOR THE MARKET: IMPACT ANALYSIS

TABLE 3 RESTRAINTS FOR THE MARKET: IMPACT ANALYSIS

TABLE 4 GLOBAL CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2017–2022)

TABLE 5 GLOBAL CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2023–2026)

TABLE 6 GLOBAL CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2027–2030)

TABLE 7 GLOBAL CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2017–2022)

TABLE 8 GLOBAL CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2023–2026)

TABLE 9 GLOBAL CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2027–2030)

TABLE 10 GLOBAL CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2017–2022)

TABLE 11 GLOBAL CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2023–2026)

TABLE 12 GLOBAL CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2027–2030)

TABLE 13 GLOBAL CONVERSATIONAL AI MARKET, BY TYPE, $M (2017–2022)

TABLE 14 GLOBAL CONVERSATIONAL AI MARKET, BY TYPE, $M (2023–2026)

TABLE 15 GLOBAL CONVERSATIONAL AI MARKET, BY TYPE, $M (2027–2030)

TABLE 16 GLOBAL CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2017–2022)

TABLE 17 GLOBAL CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2023–2026)

TABLE 18 GLOBAL CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2027–2030)

TABLE 19 GLOBAL CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2017–2022)

TABLE 20 GLOBAL CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2023–2026)

TABLE 21 GLOBAL CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2027–2030)

TABLE 22 GLOBAL CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2017–2022)

TABLE 23 GLOBAL CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2023–2026)

TABLE 24 GLOBAL CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2027–2030)

TABLE 25 GLOBAL CONVERSATIONAL AI MARKET, BY REGION, $M (2017–2022)

TABLE 26 GLOBAL CONVERSATIONAL AI MARKET, BY REGION, $M (2023–2026)

TABLE 27 GLOBAL CONVERSATIONAL AI MARKET, BY REGION, $M (2027–2030)

TABLE 28 NORTH AMERICA CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2017–2022)

TABLE 29 NORTH AMERICA CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2023–2026)

TABLE 30 NORTH AMERICA CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2027–2030)

TABLE 31 NORTH AMERICA CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2017–2022)

TABLE 32 NORTH AMERICA CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2023–2026)

TABLE 33 NORTH AMERICA CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2027–2030)

TABLE 34 NORTH AMERICA CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2017–2022)

TABLE 35 NORTH AMERICA CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2023–2026)

TABLE 36 NORTH AMERICA CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2027–2030)

TABLE 37 NORTH AMERICA CONVERSATIONAL AI MARKET, BY TYPE, $M (2017–2022)

TABLE 38 NORTH AMERICA CONVERSATIONAL AI MARKET, BY TYPE, $M (2023–2026)

TABLE 39 NORTH AMERICA CONVERSATIONAL AI MARKET, BY TYPE, $M (2027–2030)

TABLE 40 NORTH AMERICA CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2017–2022)

TABLE 41 NORTH AMERICA CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2023–2026)

TABLE 42 NORTH AMERICA CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2027–2030)

TABLE 43 NORTH AMERICA CONVERSATIONAL AI MARKET, BY TECHNOLOGY , $M (2017–2022)

TABLE 44 NORTH AMERICA CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2023–2026)

TABLE 45 NORTH AMERICA CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2027–2030)

TABLE 46 NORTH AMERICA CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2017–2022)

TABLE 47 NORTH AMERICA CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2023–2026)

TABLE 48 NORTH AMERICA CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2027–2030)

TABLE 49 NORTH AMERICA CONVERSATIONAL AI MARKET, BY COUNTRY, $M (2017–2022)

TABLE 50 NORTH AMERICA CONVERSATIONAL AI MARKET, BY COUNTRY, $M (2023–2026)

TABLE 51 NORTH AMERICA CONVERSATIONAL AI MARKET, BY COUNTRY, $M (2027–2030)

TABLE 52 EUROPE CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2017–2022)

TABLE 53 EUROPE CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2023–2026)

TABLE 54 EUROPE CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2027–2030)

TABLE 55 EUROPE CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2017–2022)

TABLE 56 EUROPE CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2023–2026)

TABLE 57 EUROPE CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2027–2030)

TABLE 58 EUROPE CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2017–2022)

TABLE 59 EUROPE CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2023–2026)

TABLE 60 EUROPE CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2027–2030)

TABLE 61 EUROPE CONVERSATIONAL AI MARKET, BY TYPE, $M (2017–2022)

TABLE 62 EUROPE CONVERSATIONAL AI MARKET, BY TYPE, $M (2023–2026)

TABLE 63 EUROPE CONVERSATIONAL AI MARKET, BY TYPE, $M (2027–2030)

TABLE 64 EUROPE CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2017–2022)

TABLE 65 EUROPE CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2023–2026)

TABLE 66 EUROPE CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2027–2030)

TABLE 67 EUROPE CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2017–2022)

TABLE 68 EUROPE CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2023–2026)

TABLE 69 EUROPE CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2027–2030)

TABLE 70 EUROPE CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2017–2022)

TABLE 71 EUROPE CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2023–2026)

TABLE 72 EUROPE CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2027–2030)

TABLE 73 EUROPE CONVERSATIONAL AI MARKET, BY COUNTRY, $M (2017–2022)

TABLE 74 EUROPE CONVERSATIONAL AI MARKET, BY COUNTRY, $M (2023–2026)

TABLE 75 EUROPE CONVERSATIONAL AI MARKET, BY COUNTRY, $M (2027–2030)

TABLE 76 APAC CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2017–2022)

TABLE 77 APAC CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2023–2026)

TABLE 78 APAC CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2027–2030)

TABLE 79 APAC CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2017–2022)

TABLE 80 APAC CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2023–2026)

TABLE 81 APAC CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2027–2030)

TABLE 82 APAC CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2017–2022)

TABLE 83 APAC CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2023–2026)

TABLE 84 APAC CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2027–2030)

TABLE 85 APAC CONVERSATIONAL AI MARKET, BY TYPE, $M (2017–2022)

TABLE 86 APAC CONVERSATIONAL AI MARKET, BY TYPE, $M (2023–2026)

TABLE 87 APAC CONVERSATIONAL AI MARKET, BY TYPE, $M (2027–2030)

TABLE 88 APAC CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2017–2022)

TABLE 89 APAC CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2023–2026)

TABLE 90 APAC CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2027–2030)

TABLE 91 APAC CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2017–2022)

TABLE 92 APAC CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2023–2026)

TABLE 93 APAC CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2027–2030)

TABLE 94 APAC CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2017–2022)

TABLE 95 APAC CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2023–2026)

TABLE 96 APAC CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2027–2030)

TABLE 97 APAC CONVERSATIONAL AI MARKET, BY COUNTRY, $M (2017–2022)

TABLE 98 APAC CONVERSATIONAL AI MARKET, BY COUNTRY, $M (2023–2026)

TABLE 99 APAC CONVERSATIONAL AI MARKET, BY COUNTRY, $M (2027–2030)

TABLE 100 LATAM CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2017–2022)

TABLE 101 LATAM CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2023–2026)

TABLE 102 LATAM CONVERSATIONAL AI MARKET, BY COMPONENT, $M (2027–2030)

TABLE 103 LATAM CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2017–2022)

TABLE 104 LATAM CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2023–2026)

TABLE 105 LATAM CONVERSATIONAL AI SERVICE MARKET, BY TYPE, $M (2027–2030)

TABLE 106 LATAM CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2017–2022)

TABLE 107 LATAM CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2023–2026)

TABLE 108 LATAM CONVERSATIONAL AI MARKET, BY DEPLOYMENT, $M (2027–2030)

TABLE 109 LATAM CONVERSATIONAL AI MARKET, BY TYPE, $M (2017–2022)

TABLE 110 LATAM CONVERSATIONAL AI MARKET, BY TYPE, $M (2023–2026)

TABLE 111 LATAM CONVERSATIONAL AI MARKET, BY TYPE, $M (2027–2030)

TABLE 112 LATAM CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2017–2022)

TABLE 113 LATAM CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2023–2026)

TABLE 114 LATAM CONVERSATIONAL AI MARKET, BY INDUSTRY, $M (2027–2030)

TABLE 115 LATAM CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2017–2022)

TABLE 116 LATAM CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2023–2026)

TABLE 117 LATAM CONVERSATIONAL AI MARKET, BY TECHNOLOGY, $M (2027–2030)

TABLE 118 LATAM CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2017–2022)

TABLE 119 LATAM CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2023–2026)

TABLE 120 LATAM CONVERSATIONAL AI MARKET, BY APPLICATION, $M (2027–2030)

TABLE 121 LATAM CONVERSATIONAL AI MARKET, BY COUNTRY, $M (2017–2022)

TABLE 122 LATAM CONVERSATIONAL AI MARKET, BY COUNTRY, $M (2023–2026)

TABLE 123 LATAM CONVERSATIONAL AI MARKET, BY COUNTRY, $M (2027–2030)

TABLE 124 MEA CONVERSA